--- title: "Dec 29 2025: User Attributes, Create Calendar Event In Your Preferred Calendar, SMS Logs, Account Permissions and More...." description: "We are excited to introduce User Attributes, a powerful new way to categorize team members based on defined characteristics." url: "https://help.staticso2.com/whats-new/2025-12-29-user-attributes-create-the-calendar-event-in-your-preferred-calendar-multiple-in-person-locations-for-the-same-time-block-sms-logs-and-more" --- ### User Attributes [Section titled “User Attributes”](#user-attributes) We are excited to introduce **User Attributes**, a powerful new way to categorize team members based on defined characteristics. You can now create User Attributes, such as ***Language***, ***Location***, or ***Expertise* **to meet your organization’s unique needs. These attributes can then be **used as filters** on Booking Hubs to help visitors find the most relevant team member. #### Why it Matters [Section titled “Why it Matters”](#why-it-matters) This update improves how visitors engage with your Booking Hubs and offers more flexibility in managing your scheduling system: * **Enhances Visitor Experience:** Eliminates visitor overwhelm by allowing visitors to quickly filter a large number of booking options using pre-defined **User Attributes**. This targeted approach simplifies the search, making the booking process faster and less stressful. * **Simplified Setup:** Eliminates the need to manage complex hierarchical setups, multiple **Teams**, **Booking Calendars**, and **Booking Hubs**. Instead, filters can be used alongside a **Team** to directly match visitors with the appropriate team members based on the criteria they choose. #### Who can Access it [Section titled “Who can Access it”](#who-can-access-it) **Plan:** Available on **Route** plan and higher. **Users:** * **Account Owner and Administrators:** Can create and assign User Attributes to Users. * **Members and Team Managers:** Can enable and configure attribute-based filtering on their Booking Hubs. See our [**Introduction to User Attributes**](https://help.staticso2.com/account-administration/user-attributes/introduction-to-user-attributes) article to learn more. *** ### Create The Calendar Event In Your Preferred Calendar [Section titled “Create The Calendar Event In Your Preferred Calendar”](#create-the-calendar-event-in-your-preferred-calendar) Previously, when OnceHub was connected to your calendar, events could only be created in your default calendar. You had no option to select an alternative connected calendar. You can now choose a **sub-calendar** or **a calendar that was shared with your connected calendar** account as the destination where your calendar events are created. This capability is available for: * [**Google Calendar**](https://help.staticso2.com/user-integrations/google-calendar-connection/managing-your-oncehub-integration-with-google-workspace#creating-events-in-your-google-calendar) * [**Microsoft 365 Calendar**](https://help.staticso2.com/user-integrations/ms-office365-calendar-connection/managing-your-oncehub-integration-with-microsoft-office-365#creating-events-in-your-office-365-calendar) * [**iCloud Calendar**](https://help.staticso2.com/user-integrations/icloud-calendar-connection/managing-your-oncehub-integration-with-icloud-calendar#creating-events-in-your-icloud-calendar) #### Why it Matters [Section titled “Why it Matters”](#why-it-matters-1) It solves several common scheduling hurdles and makes calendar management more intentional: * **Simplified Integrations:** For tools like **Redtail** that operate using sub-calendars, you can now select a specific calendar to sync your data instantly. * **Enhanced Organization:** By separating personal and professional events into different sub-calendars, you maintain better privacy and a more structured daily view. *** ### Zapier and Webhook Support For The Booking Reassigned Trigger [Section titled “Zapier and Webhook Support For The Booking Reassigned Trigger”](#zapier-and-webhook-support-for-the-booking-reassigned-trigger) You can now subscribe to a specific [**Booking Reassigned**](https://developers.oncehub.com/reference/booking-calendars/#tag/webhook-events/webhook/POST/bookingreassigned) event in Zapier and on Webhooks. This allows you to update your CRM, send team notifications, or trigger specific workflows the moment a meeting is reassigned from one user to another. *** ### Sort Booking Calendars With Ease [Section titled “Sort Booking Calendars With Ease”](#sort-booking-calendars-with-ease) You can now sort the Booking Calendars Lobby by **Name**, **Last Updated**, **Duration**, and **Status**. *** ![](https://help.staticso2.com/_astro/1777526251260.DUCeNMoR_FRcgz.png) ### Get Chatbot Event Notifications in Slack, Teams and Google Chat [Section titled “Get Chatbot Event Notifications in Slack, Teams and Google Chat”](#get-chatbot-event-notifications-in-slack-teams-and-google-chat) The action previously known as **Email alert** has been renamed to **User notification**. The **User notification** action now offers two methods for alerting users: * **Email:** Receive email in your mailbox. * **Webhooks:** Create a webhook to receive notifications directly in your messaging platform. Explore the [**Setting Up User Notifications for Your Chatbot**](https://help.staticso2.com/ai-front-office-workers/website-assistant/chatbots/setting-up-user-notifications-for-your-chatbot) and [**Enabling Google Chat Notifications for Live Engagements in Chatbots**](https://help.staticso2.com/ai-front-office-workers/website-assistant/chatbots/enabling-google-chat-notifications-for-live-engagements-in-chatbots) articles to learn more. *** ### Centralized SMS Logs: Enhanced Tracking and Compliance [Section titled “Centralized SMS Logs: Enhanced Tracking and Compliance”](#centralized-sms-logs-enhanced-tracking-and-compliance) The new **SMS Logs** screen provides a centralized record of all SMS notifications sent from **Booking Calendars**, **Booking Pages**, **Booking Hubs**, **Routing Forms** and **Chatbots**. Admins can export logs for **compliance**, **auditing** and **traceability**. The SMS Logs view shows a summary only. Export the logs to view full message content and additional metadata. ### How Is It Better [Section titled “How Is It Better”](#how-is-it-better) * **Export format change:** SMS logs are now exported as **CSV files**, instead of **Excel** to support easier auditing and system integrations. * **Improved traceability:** New fields for **User Email** and **Phone Number** show exactly which user or automated flow triggered each message. * **API access:** SMS logs can now be retrieved programmatically, filtered by date or recipient, and include full message content. For endpoint specifications, authentication headers and code samples, please visit the [**OnceHub Developer Documentation**](https://developers.oncehub.com/reference/booking-calendars/#tag/notifications/GET/notifications/sms)**.** ### Who Can Access It [Section titled “Who Can Access It”](#who-can-access-it-1) * **Access Level:** Only Admins and Account Owners can view and export SMS Logs. Members and Team Managers do not have access. For more information, see our [**Accessing and Exporting Your Centralized SMS Logs**](https://help.staticso2.com/billing/accessing-and-exporting-your-centralized-sms-logs) article. *** ### Enable or Disable Features And Permissions At The Account Level [Section titled “Enable or Disable Features And Permissions At The Account Level”](#enable-or-disable-features-and-permissions-at-the-account-level) The **Account Permissions** page provides a single place for **Account Owners** to enable or disable specific OnceHub features and permissions across the entire account. Only the Account Owner can modify these settings, while Admins have view-only access. This makes it easy to control which features are available to users, including: * **Phone Booking** * **Chatbots** * **Routing Forms** * **Powered by OnceHub branding** Explore the [**Managing** **Account Permissions** ](https://help.staticso2.com/account-administration/account-permissions/managing-account-permissions)article to learn more.