---
title: "Testing Exchange connectivity"
description: "The Microsoft Remote Connectivity Analyzer is a useful tool for several purposes:"
url: "https://help.staticso2.com/user-integrations/exchange-outlook-calendar-connection/testing-exchange-connectivity"
---

The Microsoft Remote Connectivity Analyzer is a useful tool for several purposes:

* Determining your [EWS URL](https://help.staticso2.com/user-integrations/exchange-outlook-calendar-connection/how-to-determine-ews-url "How to determine the EWS URL") (if EWS is enabled).
* Verifying that your work email is managed on an Exchange server.
* Verifying Exchange connectivity.

## Requirements

[Section titled “Requirements”](#requirements)

To use this tool, you’ll need:

1. Your Outlook email address and password.

2. Your Domain\UserName - Enter your email in this field if Domain\UserName are not used in your organization.

   * The domain: This can usually be found in the documentation explaining how to connect a mobile phone or email client to your work mail account.
   * Your user name: This is usually the internal ID with which you log into internal systems.

## Testing connectivity

[Section titled “Testing connectivity”](#testing-connectivity)

Open [Microsoft Remote Connectivity Analyzer](https://testconnectivity.microsoft.com/) and follow these steps:

1. Select the **Synchronization, Notification, Availability, and Automatic Replies** option.
2. Fill out (all fields are required): **Email, Password** and **Domain\UserName** (with a backslash). Try your email address if you don’t know your Domain\UserName.
3. Check the “**I understand…**” checkbox).
4. Complete the verification test and click **Verify** (Figure 3).
5. Click the **Perform Test** button.
6. Wait for the results and verify that the connectivity icon is green.
7. Click **Expand All**.
8. Press **Ctrl + F** keys on your keyboard to open the browser’s search box.
9. Type **ewsurl** (one word, no spaces).
10. Copy the **EWS URL**, located between the `<EwsUrl>` tags, without the tags.
11. Go back to your OnceHub Account and paste the EWS URL in the appropriate field in the connection box.