---
title: "Setting Up Compliance BCC Email"
description: "OnceHub allows you to automatically forward a hidden copy of all outgoing customer emails and SMS notifications to a designated email address."
url: "https://help.staticso2.com/security-compliance/compliance/setting-up-compliance-bcc-email"
---

[Setting Up Compliance BCC Email](https://www.youtube-nocookie.com/embed/LWP3yDFrXh8?wmode=opaque)

OnceHub allows you to automatically forward a hidden copy of all outgoing customer emails and SMS notifications to a designated email address. This feature is particularly important for organizations that are required to review all communications for compliance purposes.

## How To Configure Compliance BCC Email

[Section titled “How To Configure Compliance BCC Email”](#how-to-configure-compliance-bcc-email)

Before configuring this feature, ensure that you already have a valid BCC email address set up and are able to receive emails.

To add a Compliance BCC email address to your OnceHub account:

1. Click the **gear icon** in the top-right corner.
2. Select **Security and Compliance** from the menu.
3. Select **Compliance** from the sub-menu.
4. In the** *Compliance BCC emails*** field, enter the BCC email address.
5. Scroll to the bottom of the page and click **Save**.

Note

Once configured, a hidden copy of all outgoing customer email and SMS notifications will be automatically forwarded to this BCC email address. We recommend creating a test booking to confirm that the setup is working as expected.