---
title: "Resource pool statistics: Bookings removed"
description: "Resource pools allow you to dynamically distribute bookings among a group of Team members in the same department, location, or with any other shared characte..."
url: "https://help.staticso2.com/scheduleonce/master-pages-resource-pools/resource-pools/resource-pool-statistics-bookings-removed"
---

[Resource pools](https://help.staticso2.com/scheduleonce/master-pages-resource-pools/resource-pools/introduction-to-resource-pools "Introduction to ScheduleOnce Resource pools") allow you to dynamically distribute bookings among a group of Team members in the same department, location, or with any other shared characteristic.

**Bookings removed** is a metric provided for each [Booking page](https://help.staticso2.com/scheduleonce/event-types-booking-pages/booking-pages/introduction-to-booking-pages "Introduction to Booking pages") you’ve included in a Resource pool. **Bookings removed** is the number of bookings that were taken away from a specific Booking page to date, within the existing [Reporting cycle](https://help.staticso2.com/scheduleonce/master-pages-resource-pools/resource-pools/resource-pools-reporting-cycle "ScheduleOnce Resource pool: Reporting cycle").

In this article, you’ll learn about viewing and understanding the Bookings removed metric.

## Requirements

[Section titled “Requirements”](#requirements)

To view the **Bookings removed** metric, you must be a [OnceHub Administrator](https://help.staticso2.com/account-administration/user-management/user-roles-overview "Differences between Administrator and Member").

## Viewing the Bookings removed metric

[Section titled “Viewing the Bookings removed metric”](#viewing-the-bookings-removed-metric)

1. Go to **Booking pages** in the bar on the left.

2. Select **Resource pools** on the left (Figure 1).![](https://help.staticso2.com/_astro/screenshot-2022-10-12-113426.DO3qsuAP_YbWEE.png)

   Figure 1: Resource pools

3. Select the specific Resource pool you would like to view **Bookings removed** for.

4. Go to the **Resources** section of the Resource pool (Figure 2).![](https://help.staticso2.com/_astro/product-team-rp-booking-rem.CY1JYBRa_FdXt0.png)Figure 2: Bookings removed in the Resource pool’s Resources section

## Understanding the Bookings removed metric

[Section titled “Understanding the Bookings removed metric”](#understanding-the-bookings-removed-metric)

If the specific [Resource pool is included in multiple Master pages](https://help.staticso2.com/scheduleonce/master-pages-resource-pools/resource-pools/adding-resource-pools-to-master-pages "Adding Resource pools to Master pages"), the **Bookings removed** metric shown for each Booking page is the total number of bookings taken away from that Booking page across all Master pages.

Bookings can be removed from a Booking page due to cancellations, rescheduling, reassignments, or no-shows.

* **Bookings removed due to cancellations:** This happens when a Customer cancels a booking that was originally scheduled on the Master page that included the specific Resource pool, or when a User cancels a booking or requests the booking to be rescheduled.
* **Bookings removed due to rescheduling:** This happens when a Customer reschedules a booking and the booking is assigned to a different Booking page from the original Booking page that was assigned. In this case, the **Bookings removed** counter will go up by one for the original Booking page that the Customer scheduled with. The [Bookings received](https://help.staticso2.com/scheduleonce/master-pages-resource-pools/resource-pools/resource-pool-statistics-bookings-received "ScheduleOnce Resource pool statistics: Bookings received") counter will go up by one for the new Booking page that the Customer rescheduled with.
* **Bookings removed due to reassignment:** This happens when a User reassigns a booking from one Booking page to another. In this case, the **Bookings removed** counter will go up by one for the original Booking page that the booking was reassigned from. The **Bookings received** counter will go up by one for the new Booking page that the User reassigned the booking to.
* **Bookings removed due to no-shows:** This happens when a User marks a booking as a no-show. The booking marked as no-show needs to have been originally scheduled on the Master page that included the specific Resource pool.