---
title: "User action: Reschedule a Panel meeting"
description: "When the activity status of a Panel meeting is Scheduled, Rescheduled, No-show, or Completed, the User can request to reschedule the Panel meeting directly f..."
url: "https://help.staticso2.com/scheduleonce/managing-bookings/cancel-reschedule/user-action-reschedule-panel-meeting"
---

When the activity status of a [Panel meeting](https://help.staticso2.com/scheduleonce/master-pages-resource-pools/panel-meetings/introduction-to-panel-meetings "Introduction to Panel meetings") is **Scheduled**, **Rescheduled**, **No-show**, or **Completed**, the User can request to reschedule the Panel meeting directly from the [Activity stream](https://help.staticso2.com/scheduleonce/managing-bookings/analytics/activity-stream-viewing-activities "Introduction to the ScheduleOnce Activity stream").

When you request a reschedule, the original Panel meeting is canceled for all panelists and a request to reschedule for a new time is sent to the Customer. If the Customer reschedules, the rescheduled meeting is always with the original panelists and [Event type](https://help.staticso2.com/scheduleonce/event-types-booking-pages/event-types/introduction-to-event-types "Introduction to Event types").

In this article, you’ll learn how to request to reschedule a Panel meeting directly from the Activity stream.

## Requirements

[Section titled “Requirements”](#requirements)

Any User who can see a Panel meeting activity in their Activity stream can request that a Customer reschedules.

## Requesting to reschedule a Panel meeting

[Section titled “Requesting to reschedule a Panel meeting”](#requesting-to-reschedule-a-panel-meeting)

1. Select the Panel meeting activity in the Activity stream.

2. In the **Details** pane, click the **Cancel/request reschedule** button (Figure 1).![](https://help.staticso2.com/_astro/screen-shot-2020-02-14-at-20424-pm.9Qn0Q1gp_Uczvj.png)Figure 1: Cancel/request new times button

3. The Cancel/request reschedule pop-up appears (Figure 2). Select **Cancel the booking and send a reschedule request for the same Event type.** ![](https://help.staticso2.com/_astro/cancelreschedule-popup.D6_oKXOu_1P3uo5.png)Figure 2: Cancel/request reschedule pop-up—Selection step

4. Click **Next**.

5. In the **Notification** step, you can add a reschedule reason that will be provided to the Customer.

6. Click **Next**.

7. In the **Review** step (Figure 3), you can confirm the details of the booking that you’re about to cancel and request that the Customer reschedules.![](https://help.staticso2.com/_astro/cancelreschedule-popup.D6_oKXOu_1P3uo5.png)Figure 3: Cancel/request reschedule pop-up—Review step

8. Click **Request reschedule**.

9. When a User requests to reschedule a Panel meeting, the following occurs:

   * The original booking is canceled and the Customer will receive an [email notification](https://help.staticso2.com/scheduleonce/event-types-booking-pages/customer-notifications/customer-notification-scenarios "Customer notification scenarios") asking them to reschedule.
   * The [Primary team member](https://help.staticso2.com/scheduleonce/master-pages-resource-pools/panel-meetings/booking-owners "Primary team members") receives an email notifying them of the reschedule request and all [Additional team members](https://help.staticso2.com/scheduleonce/master-pages-resource-pools/panel-meetings/additional-team-members "Additional team members") are cc’d in this email.
   * If the Primary team member is connected to a calendar, the event will be automatically cancelled.
   * In the Activity stream, the [activity status](https://help.staticso2.com/scheduleonce/managing-bookings/analytics/activity-stream-managing-activities "Understanding ScheduleOnce activity statuses") is changed to Canceled (Reschedule requested by User) for all panelists.

Note

When using [Payment integration](https://help.staticso2.com/scheduleonce/account-integrations/payment-collection/paypal/payment-integration-throughout-booking-lifecycle "Payment integration throughout the booking lifecycle") and the User requests a reschedule for any Event type, the original booking is canceled and refunded. The Customer will not be asked to pay a Reschedule fee for rescheduling. The Customer will be asked to pay the full Event type price when rescheduling, as if it was a new Booking.