---
title: "Disconnecting OnceHub from PayPal"
description: "This article only applies if you use our PayPal integration to collect payments from your Customers. If you have any questions on how we bill you as a OnceHu..."
url: "https://help.staticso2.com/scheduleonce/account-integrations/payment-collection/paypal/disconnecting-oncehub-from-paypal"
---

Note

This article only applies if you use our [PayPal integration to collect payments from your Customers](https://help.staticso2.com/scheduleonce/account-integrations/payment-collection/paypal/payment-integration-throughout-booking-lifecycle "Payment integration throughout the booking lifecycle (collecting payments from Customers)"). If you have any questions on how we bill you as a OnceHub Customer, go to the [Account billing article](https://help.staticso2.com/scheduleonce/insights-operations/billing-subscription-management/introduction-to-billing "Introduction to Billing").

When you disconnect from PayPal, you cannot accept payments or process refunds via OnceHub. The following events occur upon disconnection:

* Your PayPal account is disconnected from OnceHub.
* The [automatic billing](https://help.staticso2.com/scheduleonce/account-integrations/payment-collection/paypal/allowing-automatic-billing "Allowing automatic billing") from OnceHub will be canceled.
* Your Event types are automatically set to [Display a price but do not collect payment via OnceHub](https://help.staticso2.com/scheduleonce/event-types-booking-pages/event-types/payment-and-rescheduling-price-is-displayed "Event type: Payment and cancel/reschedule policy when a price is displayed").

In this article, you will learn how to disconnect from PayPal.

## Requirements

[Section titled “Requirements”](#requirements)

To disconnect from PayPal, you must be a OnceHub Administrator.

## Disconnecting from PayPal

[Section titled “Disconnecting from PayPal”](#disconnecting-from-paypal)

1. Hover over the lefthand menu and go to the Booking pages icon → Event types → your Event type → **Payment and cancel/reschedule policy** section.

2. Adjust your settings. You can either [not display a price](https://help.staticso2.com/scheduleonce/event-types-booking-pages/event-types/payment-and-rescheduling-price-is-not-displayed "Event type: Payment and cancel/reschedule policy when a price is not displayed") or [display a price without collecting payment via OnceHub](https://help.staticso2.com/scheduleonce/event-types-booking-pages/event-types/payment-and-rescheduling-price-is-displayed "Event type: Payment and cancel/reschedule policy when a price is displayed")[.](https://help.staticso2.com/scheduleonce/event-types-booking-pages/event-types/payment-and-rescheduling-price-is-not-displayed "Event type: Payment and cancel/reschedule policy when a price is not displayed")

   **Note** If you do not adjust your payment settings before disconnecting your Paypal account, OnceHub will automatically set your Event types to [display a price but do not collect payment via OnceHub](https://help.staticso2.com/scheduleonce/event-types-booking-pages/event-types/payment-and-rescheduling-price-is-displayed "Event type: Payment and cancel/reschedule policy when a price is displayed"). In this case, your cancellation and reschedule policy settings remain unchanged, but you will not be able to accept payments or issue refunds via OnceHub.

3. Hover over the lefthand menu and go to the Booking pages icon → open the lefthand sidebar → **Integrations** → **Payment**.

4. Click **Disconnect**. A pop-up appears informing you that disconnecting your PayPal account will:

   * Disable PayPal payment for your Event types
   * Cancel the automatic billing from OnceHub

5. Click **Yes**.

You are now disconnected and cannot accept payments or process refunds via OnceHub.