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Tracking OnceHub Events in Google Tag Manager [New]

You can use Google Tag Manager to track visitor actions across your booking calendars, booking hubs, routing forms, and chatbots. From GTM, you can send event data to Google Analytics, Google Ads, Meta pixel, Floodlight, and other third-party tags.

Section titled “How to Track Events for OnceHub Standalone Links”

After you connect OnceHub to Google Tag Manager, event tracking will work automatically for any OnceHub links you share. No additional steps are needed.

How to Track Events for OnceHub Embeds

Section titled “How to Track Events for OnceHub Embeds”

To track events for any OnceHub products that are embedded on your website, you’ll need to add a specific script to that page.

Section titled “Navigating to Google Tag Manager in OnceHub”
  1. Click on the gear icon in the top-right of the page.
  2. Select Account Integrations from the dropdown.
  3. Filter for Analytics.
  4. Click on the Google Tag Manager tile.

Getting the Script in OnceHub

Section titled “Getting the Script in OnceHub”
  1. Click on Set up tracking for embeds.
  2. Click on Copy & close.

Adding the Script to Your Website

Section titled “Adding the Script to Your Website”
  1. Paste the script in the Head or Body section of the page where you embedded the OnceHub product.

How to Confirm that the Google Tag Manager Integration is Working

Section titled “How to Confirm that the Google Tag Manager Integration is Working”

After you’ve set everything up, it’s important to test that GTM is working correctly.

Opening the Preview Mode in Google Tag Manager

Section titled “Opening the Preview Mode in Google Tag Manager”
  1. Click on Preview in the top right of Google Tag Manager.
  2. Paste the URL of your OnceHub link or the webpage with the embed into the pop-up window.
  3. Click on Connect.
  4. Click Continue to open the OnceHub link or your webpage in a new window.

Testing to See If Events Are Appearing

Section titled “Testing to See If Events Are Appearing”
  1. In the new window that opened, perform an action like selecting a time slot to schedule an appointment.
  2. Switch back to Google Tag Manager and check if events like oncehub.booking_calendar.time_slot_selected are now appearing.

If the events are not appearing, ensure that you followed all of the connection steps. If it still isn’t working, please reach out to our support team.

Supported OnceHub Events

Section titled “Supported OnceHub Events”

For a complete list of supported events and their data, you can visit our developer center:

How to Use OnceHub Event Data with Google Tag Manager

Section titled “How to Use OnceHub Event Data with Google Tag Manager”

After successfully integrating OnceHub with Google Tag Manager, you can use OnceHub Event Data to send information to other applications like Google Analytics.

For specific instructions on how to use this event data within other platforms, we recommend referring to Google’s official documentation or reaching out to them for support