Introduction to Chatbots

Chatbots in OnceHub streamline the qualification process by asking your guests tailored questions and directing them to specific actions based on their responses.

What is a Chatbot?

A Chatbot helps you qualify guests by guiding them through customized paths based on their answers to specific questions. These paths, or “routes,” can lead to various outcomes, such as:

Scheduling a meeting directly within the bot.
Connecting with a live sales agent via chat.
Qualifying leads for immediate live video calls.

The flexibility of Chatbots ensures that your guests receive a tailored experience that aligns with their needs, helping you nurture valuable leads more effectively.

Key Benefits of Using Chatbots

Efficient Lead Qualification: Instantly identify and qualify leads through conditional routing.
Engage High-Value Leads: Offer live engagement options directly to qualified leads within the bot itself, streamlining the conversion process.
Customized Data Collection: Tailor the information you gather to align with the type of meetings or interactions your business offers.
AI Conversation: AI conversations accelerate guest engagement, offering a more satisfying experience than standard chatbots.

Core Features of Chatbots

Chatbots come equipped with powerful features designed for flexibility and effectiveness:

Conditional Routing: Direct guests to the next appropriate step based on their bot responses.
Customizable Bots: Collect only the information you need for better qualification and reduced friction.
In-Bot Scheduling and Live engagements: Enable guests to set up meetings, initiate a chat or offer a video call, all without leaving the bot.
AI Conversation: Allow for a more dynamic experience by making use of AI to serve your guests.
Standalone Page Sharing: Provide guests with a direct link to access your bot.
Website Embedding: Easily integrate the bot into your website for a smoother customer journey.
Automatic Reach Out: Target website visitors with chatbots based on their needs.