---
title: "Creating a Chatbot"
description: "Creating a Chatbot in OnceHub is simple. You can start with a blank bot, duplicate an existing bot, or use a pre-designed template to get started."
url: "https://help.staticso2.com/ai-front-office-workers/website-assistant/chatbots/creating-chatbot"
---

Creating a Chatbot in OnceHub is simple. You can start with a blank bot, duplicate an existing bot, or use a pre-designed template to get started.

## Navigating to the Chatbots Lobby

[Section titled “Navigating to the Chatbots Lobby”](#navigating-to-the-chatbots-lobby)

1. Click on **Chatbots** in the left-hand navigation menu.

[Creating a Chatbot](https://www.youtube-nocookie.com/embed/XVq5MyOvjdk?wmode=opaque)

***

### Create a New Blank Chatbot

[Section titled “Create a New Blank Chatbot”](#create-a-new-blank-chatbot)

If you prefer to design your Chatbot entirely from scratch, follow these steps:

## Creating a Blank Chatbot

[Section titled “Creating a Blank Chatbot”](#creating-a-blank-chatbot)

1. Click on **Create chatbot** in the top right of the Chatbots Lobby.
2. Click on **Start from scratch** in the top right.
3. Provide a name and select the Owner of the bot.

You are now ready to start creating your Chatbot. We recommend taking a look at our [**Adding Questions to Your Routing Form article**](https://help.staticso2.com/ai-front-office-workers/website-assistant/chatbots/adding-questions-to-your-chatbot) to get started.

***

### Create a New Chatbot from a Template

[Section titled “Create a New Chatbot from a Template”](#create-a-new-chatbot-from-a-template)

Templates can save you time by providing a pre-built structure that you can customize. If you prefer to start off with a template, follow these steps:

## Creating a Chatbot using a Template

[Section titled “Creating a Chatbot using a Template”](#creating-a-chatbot-using-a-template)

1. Click on **Create chatbot** in the top right of the Chatbots Lobby.
2. Select the template you wish to use.
3. Provide a name and select the Owner of the bot.

Your bot will be created based on the chosen template. Afterward, you can learn about customizing the questions by checking out our [**Adding Questions to Your Routing Form article**](https://help.staticso2.com/ai-front-office-workers/website-assistant/chatbots/adding-questions-to-your-chatbot).

***

### Duplicate an Existing Chatbot

[Section titled “Duplicate an Existing Chatbot”](#duplicate-an-existing-chatbot)

If you have an existing Chatbot you’d like to use as a starting point, you can duplicate it and modify the copy to suit your needs:

## Creating a New Chatbot by Duplicating an Existing Bot.

[Section titled “Creating a New Chatbot by Duplicating an Existing Bot.”](#creating-a-new-chatbot-by-duplicating-an-existing-bot)

1. Click on the three dots to the right of the **Share** button of the Chatbot you want to duplicate.
2. Select **Duplicate**.
3. Provide a name and select the Owner of the bot.

Your Chatbot will be created using the existing one as a template. From there, you can make any changes or updates you need.