---
title: "Understanding Test Activity Behavior in Chatbots and Routing Forms"
description: "When you test your Chatbots and Routing Forms, the activities generated are specifically flagged as Test Activity within your Activities."
url: "https://help.staticso2.com/activities-analytics/activity-management/understanding-test-activity-behavior-in-chatbots-and-routing-forms"
---

When you test your [**Chatbots**](https://help.staticso2.com/ai-front-office-workers/website-assistant/chatbots/introduction-to-chatbots) and [**Routing Forms**](https://help.staticso2.com/human-engagement/routing-forms/introduction-to-routing-forms/introduction-to-routing-forms), the activities generated are specifically flagged as **Test Activity** within your [**Activities**](https://help.staticso2.com/activities-analytics/activity-management/managing-guest-activities). Understanding how these test activities interact with your integrations and reporting tools is crucial for maintaining accurate data.

**Tip:** We recommend always using the same email address for test activities . Doing so will allow you to easily identify it within exports and your integrations.

***

## How Test Activities Interact with Integrations (CRM, Zapier, and Webhooks)

[Section titled “How Test Activities Interact with Integrations (CRM, Zapier, and Webhooks)”](#how-test-activities-interact-with-integrations-crm-zapier-and-webhooks)

When you run a test, your integrations will process some information, but they **will not** mark the activity as a test.

* **Meeting details** are sent to your integration.
* **Contact information** is **not** sent to your integration.
* The activity will **not** be labeled as **Test Activity** within the integration.

***

## How Test Activities Interact with Email and SMS Notifications

[Section titled “How Test Activities Interact with Email and SMS Notifications”](#how-test-activities-interact-with-email-and-sms-notifications)

All notifications that you have configured will be sent out when a test activity occurs. This helps you confirm that your notification settings are working correctly.

***

## How Test Activities Interact with Booking Analytics and Exports

[Section titled “How Test Activities Interact with Booking Analytics and Exports”](#how-test-activities-interact-with-booking-analytics-and-exports)

Test activities are included in your Booking Analytics and analytics exports. However, these reports do not label test activities as **Test Activity**.