---
title: "How to Configure User Attributes"
description: "User Attributes are used to categorize Users based on characteristics such as language, location or area of expertise."
url: "https://help.staticso2.com/account-administration/user-attributes/how-to-configure-user-attributes"
---

**User Attributes** are used to categorize **Users** based on characteristics such as language, location or area of expertise.

A **User Attribute** is composed of an **Attribute Name** (e.g., Language) that contains specific **Options** (e.g., English), which are then linked to **Associated Users** who possess that characteristic. Proper configuration allows visitors to filter [**Booking Hub**](https://help.staticso2.com/human-engagement/booking-hubs/introduction-to-booking-hubs/introduction-to-booking-hubs) options and connect with the appropriate team member.

To learn more about the practical application, have a look at our [**Introduction to User Attributes**](https://help.staticso2.com/account-administration/user-attributes/introduction-to-user-attributes) article.

## Navigating to the User Attributes

[Section titled “Navigating to the User Attributes”](#navigating-to-the-user-attributes)

To create or manage attributes, follow the steps below:

1. Click the **gear icon** in the top right corner.
2. Select **User Attributes** from the dropdown.

***

### How to Create a New User Attribute

[Section titled “How to Create a New User Attribute”](#how-to-create-a-new-user-attribute)

Follow these steps to create a new **User Attribute**:

1. Click **Create user attribute** button.
2. Enter an **Attribute Name**.
3. Click **Save and add options**.
4. Enter an **Option Name**.
5. Select the **Associated User(s)** from the dropdown.
6. Click **Done** after selecting the **Associated User(s)**.
7. Click **Save** to finish, or click **Save and add another option** to add more options immediately.

***

### How to Manage Existing User Attributes

[Section titled “How to Manage Existing User Attributes”](#how-to-manage-existing-user-attributes)

**User Attributes** can be updated as your team or requirements change.

## Adding New Options to a User Attribute

[Section titled “Adding New Options to a User Attribute”](#adding-new-options-to-a-user-attribute)

1. Click the **User Attribute** you want to edit.
2. Click **Add new option** in the top right corner.
3. Enter an **Option Name**.
4. Select the **Associated User(s)** using the dropdown.
5. Click **Done** after selecting the **Associated User(s)**.
6. Click **Save** to finish, or **Save and add another option** to continue editing.

## Editing the Options of a User Attribute

[Section titled “Editing the Options of a User Attribute”](#editing-the-options-of-a-user-attribute)

1. Click the **User Attribute** you want to edit.
2. Click the three-dot menu to the right of the **Option**.
3. Select **Edit**.
4. (**Optional**) Change the **Option Name**.
5. (**Optional**) Select the **Associated User(s)** and click **Done**.
6. Click **Save** to confirm the changes.

## Deleting the Options from a User Attribute

[Section titled “Deleting the Options from a User Attribute”](#deleting-the-options-from-a-user-attribute)

1. Click the **User Attribute** you want to edit.
2. Click the three-dot menu to the right of the **Option**.
3. Select **Delete**.
4. Confirm by clicking **Delete** in the pop-up.

## Renaming a User Attribute

[Section titled “Renaming a User Attribute”](#renaming-a-user-attribute)

1. Click the three-dot menu next to the **User Attribute**.
2. Click **Rename**.
3. Enter a new **Attribute Name**.
4. Click **Save** to confirm the changes.

## Deleting a User Attribute

[Section titled “Deleting a User Attribute”](#deleting-a-user-attribute)

1. Click the three-dot menu next to the **User Attribute**.
2. Select **Delete**.
3. Confirm by clicking **Delete** in the pop-up.